Privacy statement

Combisteel B.V., located at Lichtschip 63, 3991 CP in Houten, is responsible for the processing of personal data as shown in this privacy statement.

Contact details
Combisteel B.V., Lichtschip 63, 3991 CP in Houten. Telephone number: +31 (0)30 285 00 90.

Personal data that we process
Combisteel B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Sex
• Date of birth
• Address data
• Phone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Location data Information about your activities on our website
• Data about your surfing behavior
• List of customer contact details via an app
• Internet browser and device type
• Bank account number type
• Bank account number

 

Special and/or sensitive personal data that we process 
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at [email protected], and we will delete this information.

 

For what purpose and on what basis do we process personal data? 
Combisteel B.V. processes your personal data for the following purposes:

• Handling your payment;
• Sending our newsletter and/or advertising brochure;
• To be able to call or email you if this is necessary to provide our services;
• To inform you about changes to our services and products;
• To offer you the opportunity to create an account;
• To deliver goods and services to you;
• Combisteel B.V. analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences;
• Combisteel B.V. also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

 

How long we keep personal data 
Combisteel B.V. stores your personal data to achieve the purposes for which your data is collected. These will be retained to the extent permitted by the guidelines of the GDPR legislation.

Sharing personal data with third parties
Combisteel B.V. does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Combisteel B.V. remains responsible for these processing operations.

Cookies, or similar techniques, that we use 
Combisteel B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Combisteel B.V. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website works properly and to optimize it. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked permission to place them. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser. For an explanation see: https://cookiefirst.com/what-are-cookies/

 

Cookies are also placed on this website by third parties. These are, for example, advertisers, web chat, and/or social media companies.

Below an overview:

• Cookie: Google Analytics Function: Analytical cookie that measures website visits.
  Retention period: 2 years

View, adjust or delete data  
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Combisteel B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to [email protected]. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Combisteel B.V. would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://www.autoriteitpersoonsgegevens.nl/en/contact

How we protect personal data
Combisteel B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via [email protected].